FAQs & Troubleshooting
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232 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3What is Brother iPrint&Scan?
- 4(Video) Load A4/Letter paper
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Print using only the black ink tank when the Color tanks have run out.
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11(Video) Fill the ink tanks
- 12Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 13(Video) Connect the cords
- 14Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 15I still receive the error message "Paper Jam" after I removed the jammed paper.
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17(Video) Unpack your Brother machine
- 18No Paper Fed
- 19Load envelopes
- 20Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 21One or more of my colors are not printing (blank).
- 22What driver package format is supported by my Linux distribution?
- 23(Video) Load an Envelope
- 24The printer status is Offline or Paused.
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 28Low Temperature
- 29The scanner cover support has come off. (With Video Instructions)
- 30How to identify your Operating System (OS).
- 31Unable to Print 3X
- 32My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 33Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 34Document Jam
- 35Improve poor print quality.
- 36Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 37"Offline" appears on the Status Monitor.
- 38Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 39Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 40Out of Memory
- 41My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 42Load paper in the paper tray
- 43Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 44Paper Jam
- 45Protect your Brother machine against unauthorised access over the network
- 46Scan from the Brother iPrint&Scan application using Windows Phone.
- 47The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 48Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 50Unable to Print 7X