FAQs & Troubleshooting
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181 Results
- 1(Video) Load A4/Letter papers
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Other Problems
- 4Printer Jam or Paper Jam
- 5(Video) Set up your Brother machine
- 6(Video) Fill the ink tanks
- 7(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 8Install the Brother iPrint&Scan application (for mobile device)
- 9Refill Ink
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Check the ink level and then press [Stop]
- 13Load Paper in the Manual Feed Slot
- 14Error and Maintenance LED Indications
- 15Print Unable XX
- 16The printer status is Offline or Paused.
- 17Paper is Jammed Inside the Machine
- 18I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 19(Video) Load Envelopes
- 20What is Brother iPrint&Scan?
- 21One or more of my colors are not printing (blank).
- 22Change the Print Options to Improve Your Print Results
- 23No Paper / No Paper Fed
- 24Paper Size Mismatch / Wrong paper size
- 25Reset Your Machine
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27(Video) How to Email Print
- 28Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 29Brother iPrint&Scan cannot find my Brother machine (macOS)
- 30Check the Print Quality
- 31Printing/ Scanning with a mobile device
- 32I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 33Check the remaining ink or toner level (Linux)
- 34I cannot print on a wireless (Wi-Fi) network (Mac)
- 35Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 36Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 37How to identify your Operating System (OS).
- 38I cannot print on a wireless (Wi-Fi) network (Windows)
- 39Load Documents on the Scanner Glass
- 40The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 41(Video) When I print photos, the color quality is not good.
- 42What driver package format is supported by my Linux distribution?
- 43(Video) Change the Copy Shortcut button settings
- 44I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 45Set up your Brother machine on a wireless network (Windows/macOS)
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47I cannot find some option in the Printing preferences. (For Windows)
- 48Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 50Unable to Scan