FAQs & Troubleshooting
Popular |
174 Results
- 1(Video) Fill the ink tanks
- 2No Paper Fed
- 3Load paper in the paper tray
- 4The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5Paper Jam
- 6Unable to Print 5X
- 7(Video) Load A4/Letter paper
- 8(Video) Connect the cords
- 9I still receive the error message "Paper Jam" after I removed the jammed paper.
- 10(Video) Load an Envelope
- 11Refill Ink
- 12I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 13Unable to Scan AX
- 14Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 15What driver package format is supported by my Linux distribution?
- 16The scanner cover support has come off. (With Video Instructions)
- 17When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 18(Video) Set up your Brother machine
- 19Unable to Print 7X
- 20Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 21Locate files scanned with ControlCenter2 (For Macintosh)
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 23The driver installation finished successfully but I cannot print. (Linux)
- 24I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26"Offline" appears on the Status Monitor.
- 27How to identify your Operating System (OS).
- 28High Temperature
- 29I cannot print from my computer via USB.
- 30Wrong Paper Size / Wrong Paper
- 31Where is the USB port on the machine?
- 32Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 33I cannot install Brother drivers on Debian 10 or later (Linux)
- 34I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 35(Video) Unpack your Brother machine
- 36After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 37Can I print from or scan to Android™ Smartphone?
- 38Can I print from and scan to iPhone, iPod touch and iPad?
- 39How do I know which side up my photo paper should be in the tray?
- 40Print using only the black ink tank when the Color tanks have run out.
- 41When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 42I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 43I installed scan-key-tool, but it does not work. (Linux)
- 44I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 45"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 46Scan a document using Brother iPrint&Scan. (macOS only)
- 47Check the firmware version.
- 48Delete print jobs from the print queue.
- 49Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.