FAQs & Troubleshooting
Latest |
130 Results
- 103/10/2024Check the firmware version.
- 227/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 304/07/2024I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 404/07/2024Brother iPrint&Scan cannot find my Brother machine (macOS)
- 504/07/2024Update the Driver or Firmware for your Brother machine
- 627/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 705/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 822/05/2024(Video) When I print photos, the color quality is not good.
- 901/03/2024Other Problems
- 1001/03/2024Change the Print Options to Improve Your Print Results
- 1101/03/2024Check the Print Alignment from Your Brother Machine
- 1201/03/2024Check the Print Quality
- 1301/03/2024Clean the Base Pad
- 1401/03/2024Load Documents on the Scanner Glass
- 1501/03/2024Scan to an Editable Text File Using OCR
- 1601/03/2024Set the Machine to Power Off Automatically
- 1701/03/2024Copy an ID Card
- 1801/03/2024Reduce Printing Noise
- 1901/03/2024Load Paper in the Manual Feed Slot
- 2001/03/2024Clean the Paper Pick-up Rollers
- 2101/03/2024Clean the Print Head from Your Brother Machine
- 2201/03/2024Clean the Paper Feed Rollers
- 2301/03/2024Reset Your Machine
- 2401/03/2024Set the Date and Time
- 2501/03/2024Clean the Scanner
- 2601/03/2024Paper is Jammed Inside the Machine
- 2728/02/2024Uninstall the drivers. (macOS 13 or greater)
- 2815/02/2024Uninstall the ICA driver (macOS 10.13 - macOS 12).
- 2931/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 3004/01/2024(Video) Change the Copy Shortcut button settings
- 3104/01/2024(Video) Set up your Brother machine
- 3204/01/2024(Video) Load A4/Letter papers
- 3304/01/2024(Video) Fill the ink tanks
- 3404/01/2024(Video) Load Envelopes
- 3504/01/2024(Video) Copy an ID Card
- 3610/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 3727/06/2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 3806/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 3906/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4001/06/2023Delete print jobs from the print queue.
- 4116/05/2023I cannot print from my computer via USB.
- 4219/04/2023I cannot install the Brother software (Mac)
- 4306/04/2023The printer status is Offline or Paused.
- 4427/03/2023Change the printer driver settings (Windows)
- 4527/03/2023"Offline" appears on the Status Monitor. (Windows)
- 4615/02/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 4719/12/2022Check the ink level and then press [Stop]
- 4819/12/2022Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 4919/12/2022Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 5019/12/2022One or more of my colors are not printing (blank).