FAQs & Troubleshooting
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129 Results
- 1Unable to Scan
- 2Printer Jam or Paper Jam
- 3(Video) Set up your Brother machine
- 4(Video) When I print photos, the color quality is not good.
- 5Paper is Jammed Inside the Machine
- 6How to identify your Operating System (OS).
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8(Video) Copy an ID Card
- 9(Video) Fill the ink tanks
- 10I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 11Load Paper in the Manual Feed Slot
- 12I cannot connect my machine to a Windows 11 computer via USB.
- 13Error and Maintenance LED Indications
- 14I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 15When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 16Check the Print Quality
- 17Reduce Printing Noise
- 18When I print photos, the color quality is not good.
- 19When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21Scan using XSane or GIMP (Linux)
- 22I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 23I cannot print from my computer via USB.
- 24Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 25I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 26(Video) Change the Copy Shortcut button settings
- 27Brother iPrint&Scan cannot find my Brother machine (macOS)
- 28Configure the Scan to Email Feature (Linux)
- 29Change the brscan5 scan settings using XSane (Linux)
- 30Check the ink level and then press [Stop]
- 31How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 32Uninstall printer drivers (Linux)
- 33Check the Print Alignment from Your Brother Machine
- 34Load Documents on the Scanner Glass
- 35The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 36Check the firmware version.
- 37I cannot find some option in the Printing preferences. (For Windows)
- 38Print Unable XX
- 39Paper Size Mismatch / Wrong paper size
- 40Clean the Paper Feed Rollers
- 41One or more of my colors are not printing (blank).
- 42I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 43Large characters are printed incorrectly. (Linux)
- 44Command List of brscan. (Linux)
- 45I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 46Update the Driver or Firmware for your Brother machine
- 47Scan to an Editable Text File Using OCR
- 48When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 49Install PaperPort™ 12SE / 14SE (Windows)
- 50Sleep