FAQs & Troubleshooting
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132 Results
- 1Printer Jam or Paper Jam
- 2Paper is Jammed Inside the Machine
- 3Refill Ink
- 4Check the ink level and then press [Stop]
- 5Error and Maintenance LED Indications
- 6(Video) Load A4/Letter papers
- 7How to identify your Operating System (OS).
- 8Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 9Brother iPrint&Scan cannot find my Brother machine (macOS)
- 10Paper Size Mismatch / Wrong paper size
- 11No Paper / No Paper Fed
- 12(Video) Set up your Brother machine
- 13(Video) Load Envelopes
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15Improve poor print quality.
- 16Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 17The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 18"Offline" appears on the Status Monitor. (Windows)
- 19Unable to Scan
- 20Print Unable XX
- 21Reset Your Machine
- 22Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24What driver package format is supported by my Linux distribution?
- 25Check the Print Quality
- 26I cannot find some option in the Printing preferences. (For Windows)
- 27(Video) When I print photos, the color quality is not good.
- 28What is the recommended paper?
- 29A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 30(Video) Change the Copy Shortcut button settings
- 31Update the Driver or Firmware for your Brother machine
- 32(Video) Fill the ink tanks
- 33Download a file from the "Downloads" section and save it to Windows 8 computer.
- 34Clean the Print Head from Your Brother Machine
- 35One or more of my colors are not printing (blank).
- 36Set the Date and Time
- 37The scanning speed is slow when scanning from my machine. (Windows)
- 38I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40Configure the Scan to Email Feature (Linux)
- 41Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 42Clean the Paper Pick-up Rollers
- 43In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 44I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 45I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 46Where can I download Brother iPrint&Scan application for Mac?
- 47The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 48Important points for specifying the scan area (Linux)
- 49I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 50Firewall port requirements of the Scan Key Tool (Linux)