FAQs & Troubleshooting
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129 Results
- 1(Video) Load A4/Letter papers
- 2Refill Ink
- 3Check the ink level and then press [Stop]
- 4(Video) Fill the ink tanks
- 5Error and Maintenance LED Indications
- 6(Video) Set up your Brother machine
- 7Printer Jam or Paper Jam
- 8Paper is Jammed Inside the Machine
- 9Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 10Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 11(Video) Change the Copy Shortcut button settings
- 12Check the Print Quality
- 13(Video) Load Envelopes
- 14Print Unable XX
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 16How to identify your Operating System (OS).
- 17Clean the Print Head from Your Brother Machine
- 18Improve poor print quality.
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20Update the Driver or Firmware for your Brother machine
- 21My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 23Other Problems
- 24Check the Print Alignment from Your Brother Machine
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26(Video) Copy an ID Card
- 27Load Paper in the Manual Feed Slot
- 28Change the printer driver settings (Windows)
- 29No Paper / No Paper Fed
- 30What is the recommended paper?
- 31I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 32I cannot connect my machine to a Windows 11 computer via USB.
- 33How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 34Configure and use the Scan Key Tool (Linux)
- 35Change the Print Options to Improve Your Print Results
- 36Clean the Base Pad
- 37The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 38Delete print jobs from the print queue.
- 39Download a file from the "Downloads" section and save it to Windows 8 computer.
- 40Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 41One or more of my colors are not printing (blank).
- 42I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 43I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 44"Offline" appears on the Status Monitor. (Windows)
- 45When I print photos, the color quality is not good.
- 46Clean the Paper Feed Rollers
- 47Brother iPrint&Scan cannot find my Brother machine (macOS)
- 48Load Documents on the Scanner Glass
- 49Open the Status Monitor (Windows)
- 50Check the kind of scanner driver installed by connecting the USB/ Parallel cable.