FAQs & Troubleshooting
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283 Results
- 1(Video) Replace the Toner Cartridge
- 2Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 3(Video) Set up your Brother machine
- 4Replace the Waste Toner Box
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6Paper is Jammed in the Back of the Machine
- 7Print as a Poster (Windows)
- 8Reset the Network Settings to the Factory Settings
- 9Print the Network Configuration Report
- 10Scan Using Secure Function Lock 3.0
- 11What is Brother iPrint&Scan?
- 12The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 13Toner scatter or toner stain
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17Paper is Jammed in the Paper Tray
- 18Print Unable ##
- 19Secure Print (Windows®)
- 20Brother iPrint&Scan cannot find my Brother machine (macOS)
- 21What driver package format is supported by my Linux distribution?
- 22Import a Certificate and Private Key
- 23(Video) Unpack your Brother machine
- 24(Video) Connect telephone line and power cords
- 25Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 26Authentication Error, contact your administrator.
- 27The printer status is Offline or Paused.
- 28The color of your printouts is not what you expected
- 29Replace Fuser
- 30Can I print in monochrome if one of the color toners run out?
- 31Check the remaining ink or toner level (Linux)
- 32I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 33Print both sides of paper or a booklet automatically
- 34No Paper / No Paper T1
- 35Drum !
- 36Ghosting images
- 37Blank page or some colors are missing.
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39My Brother machine could not be found over the network when I installed drivers on my computer.
- 40Adjust color settings by using the custom setting in the printer driver
- 41Replace the Drum Unit
- 42I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 43How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 44Send an Email Securely Using SSL/TLS
- 45Enable the Brother machine's network interface.
- 46Protect your Brother machine against unauthorised access over the network
- 47Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 48What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 49Size Error DX or Size Error 2-sided
- 50Colors are light or faint on the whole page