FAQs & Troubleshooting
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134 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed in the 2-sided Tray
- 2(Video) Paper is Jammed inside the Machine
- 3The scanning speed is slow when scanning from my machine. (Windows)
- 4(Video) Paper is Jammed in the Back of the Machine
- 5(Video) Paper is Jammed in the Paper Tray
- 6What is the default password for my Brother machine?
- 7Cannot Scan ##
- 8What is the recommended paper?
- 9(Video) Set up your Brother machine
- 10I cannot find some option in the Printing preferences. (For Windows)
- 11Where can I find my Brother machine's serial number?
- 12Can I use non-Brother or third party supplies with the Brother machine?
- 13Delete a network scanner entry. (Linux)
- 14Update the Driver or Firmware for your Brother machine
- 15Configure and use the Scan Key Tool (Linux)
- 16Set up your Brother machine on a wireless network (Windows/macOS)
- 17How to identify your Operating System (OS).
- 18Manual Feed
- 19Drum !
- 20Uninstall the Brother Software and Drivers (Windows)
- 21What driver package format is supported by my Linux distribution?
- 22(Video) Load an Envelope (Manual Feed Slot)
- 23The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 24I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 25The printer status is Offline or Paused.
- 26I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 27A security warning appears when accessing Web Based Management via HTTPS.
- 28Add your Brother machine with AirPrint (macOS)
- 29When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 30Firewall port requirements of the Scan Key Tool (Linux)
- 31I cannot print on a wireless (Wi-Fi) network (Mac)
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33Check the firmware version.
- 34Protect your Brother machine against unauthorised access over the network
- 35I cannot scan via network.
- 36What is the default password for my BRAdmin or Web Based Management?
- 37Toner Low or Prepare New Toner Cartridge
- 38My Brother machine has no power.
- 39Drum End Soon
- 40I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 41When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 42Can I send a print job to multiple machine email addresses using Email Print?
- 43The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 44Command List of brscan. (Linux)
- 45How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 46Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 47Control Printer Driver settings (only available for Windows)
- 48Open the Status Monitor (Windows)
- 49What is the Network Shared printing?
- 50Ghosting images