FAQs & Troubleshooting
Popular |
216 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I still receive the error message "Paper Jam" after I removed the jammed paper.
- 3When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 4Scan and save a document in PDF format (Scan to File)
- 5Can I use AirPrint with my Brother machine?
- 6The edge of glossy paper is smudged.
- 7Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 8Delete print jobs from the print queue.
- 9The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 10I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 11Change the printer driver settings (Windows/macOS)
- 12"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 13I cannot scan via USB. (Mac OS X)
- 14Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 15Where can I get FaceFilter Studio and what can I do with this application?
- 16I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 17One or more of my colors are not printing (blank). What can I do?
- 18I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 21I am unable to print from a client PC to a printer on a print server. (Linux)
- 22I cannot make borderless prints.
- 23The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 24Can I print from or scan to Android™ Smartphone?
- 25Can I print from and scan to iPhone, iPod touch and iPad?
- 26How do I know which side up my photo paper should be in the tray?
- 27My machine does regular cleaning cycles in the night. How can I correct this?
- 28I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 29How do I make copies using my Brother machine?
- 30When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 31How do I clear the message "Unable to..." or "... Unable" ?
- 32Paper Jam
- 33Is there a way to view how much ink is remaining?
- 34When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 35My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 36"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 37The driver installation finished successfully but I cannot print. (Linux)
- 38I installed scan-key-tool, but it does not work. (Linux)
- 39When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 40Command List of brscan. (Linux)
- 41Print command (cupswrapper) (Linux)
- 42All print jobs are aborted and nothing is printed. (Linux)
- 43I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 44To install the printer driver easily using a tool. (Linux)
- 45Pre-Required Procedures (Linux)
- 46Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 47ControlCenter3 displays a blank screen at startup (Windows)
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 50Check the kind of scanner driver installed by connecting the USB/ Parallel cable.