FAQs & Troubleshooting
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93 Results
- 1What is Brother iPrint&Scan?
- 2Load Documents
- 3How to identify your Operating System (OS).
- 4Reset Your Brother Machine
- 5Load Documents Longer than Standard Size
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Reset the Usage Counters
- 8Use TX Verification Mail
- 9Configure Date and Time Using Web Based Management
- 10Card Jam
- 11Your Brother Machine Cannot Scan over the Network
- 12Save Scanned Documents on Your Computer
- 13Important points you need to confirm before configuring your Brother machine for a wireless network.
- 14What is the default password for my Brother machine?
- 15Change the brscan5 scan settings using XSane (Linux)
- 16What driver package format is supported by my Linux distribution?
- 17Clean the Sensors
- 18Save Scanned Documents Using Scan to Workflow Function
- 19Your Scanner Cannot Be Detected on the Network During Installation
- 20Scanning and Other Problems
- 21Set Up the Brother Machine Using Remote Setup (Windows®)
- 22Manage Multiple Certificates
- 23Access Web Based Management
- 24Download a file from the "Downloads" section and save it to Windows 8 computer.
- 25Document Jam
- 26The scanning speed is slow when scanning from my machine. (Windows)
- 27I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 28Delete a network scanner entry. (Linux)
- 29Important points for specifying the scan area (Linux)
- 30Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 31Update the Driver or Firmware for your Brother machine
- 32Clean the Scanner and Rollers
- 33Load Business Cards
- 34Load Standard Size Documents
- 35Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 36Uninstall the drivers. (macOS 13 or greater)
- 37Check the Serial Number
- 38Reset the network settings to the factory default.
- 39My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 40Scan using XSane or GIMP (Linux)
- 41Change the General Settings Using Remote Setup
- 42Set Up the Brother Machine Using Remote Setup (Mac)
- 43Change the General Settings from the Control Panel
- 44Send an Email Securely
- 45Import and Export a CA Certificate
- 46Set or Change the Setting Lock Password
- 47Wireless LAN Error Codes
- 48Register an Email Address Using Remote Setup
- 49Set up a Brother machine and your mobile device on a wireless network
- 50Set up a Scan to Network Profile