FAQs & Troubleshooting
Popular |
93 Results
- 1Wireless setup is requesting a WPS PIN to complete the setup
- 2Load Standard Size Documents
- 3Load Documents Longer than Standard Size
- 4Load a Plastic Card
- 5Clean the Sensors
- 6If You Want to Check that Your Network Devices are Working Correctly
- 7Your Scanner Cannot Be Detected on the Network During Installation
- 8Set up your Brother machine on a wireless network.
- 9The scanning speed is slow when scanning from my machine. (Windows)
- 10Scanning and Other Problems
- 11Reset the Usage Counters
- 12Load Business Cards
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15Load Documents
- 16Card Jam
- 17Send Scanned Data to an Email Server
- 18Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 19Document Jam
- 20Reset Your Brother Machine
- 21Set up a Scan to SFTP Profile
- 22Set up a Brother machine and your mobile device on a wireless network
- 23Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25Where can I download Brother iPrint&Scan application for Mac?
- 26Your Brother Machine Cannot Scan over the Network
- 27If You Cannot Complete the Wireless Network Setup Configuration
- 28Send an Email Securely
- 29Wireless LAN Error Codes
- 30Upload Scanned Data to an SFTP Server
- 31Use TX Verification Mail
- 32Save Scanned Documents on Your Computer
- 33Manage Multiple Certificates
- 34Set up a Scan to Network Profile
- 35What is Brother iPrint&Scan?
- 36How to identify your Operating System (OS).
- 37Save Scanned Documents Using Scan to Workflow Function
- 38Register an Email Address Using Web Based Management
- 39Upload Scanned Data to a Mapped Network Drive (CIFS) Server
- 40Turn Setting Lock On
- 41Discover the MAC address of the Brother network card
- 42What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 43Uninstall the drivers. (macOS 13 or greater)
- 44I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 45What driver package format is supported by my Linux distribution?
- 46Scan Using Apple Image Capture
- 47Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 48Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 49Update the Driver or Firmware for your Brother machine
- 50Change the General Settings Using Remote Setup