FAQs & Troubleshooting
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145 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2Can I print from any software other than P-touch Editor? (for Windows)
- 3Can I directly operate my printer from a self-developed application software and print a label?
- 4Is it possible to connect both USB cable and Serial cable to the same machine at the same time?
- 5While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 6Where can I download the latest P-touch Editor for Mac?
- 7How do I uninstall the printer driver?
- 8The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 9I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 10How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 11The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 12Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 13How to delete the registry information and files related to the printer driver
- 14How to print in high resolution mode using an HG tape
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 17How is the print head cleaning cassette used?
- 18My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 19I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 20I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 21How to open the Devices and Printers window
- 22The tape got jammed or stuck in the printer.
- 23The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 24A different IP address is assigned every time the product is booted.
- 25How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 26What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 27Printing is not possible. (P-touch Editor5.3 for Mac)
- 28Printing is not possible. (USB connection)
- 29Suddenly my print server stopped printing.
- 30I cannot save the edited text file. (Linux®)
- 31Installing the LPR driver and CUPS wrapper driver (Linux®)
- 32Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 33How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 34Share your printer in Windows 7 in a network-shared environment.
- 35I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 36The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 37How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 38How to identify your Operating System (OS) for Windows or Mac
- 39When I try to use the database function, an application error occurs.
- 40How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 41How do I use a template? (P-touch Editor 5.0 for Mac)
- 42How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 43Printing is not possible. (P-touch Editor 5.0 for Mac)
- 44How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 45The message "Appropriate cassette not installed." is displayed. What should I do?
- 46I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 47When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 48I do not know how to become a superuser in Ubuntu. (Linux®)
- 49I connected multiple printers of the same model to one computer but can only print from one of them.
- 50How do I print vertical text? (P-touch Editor 5.x for Windows)