FAQs & Troubleshooting
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78 Results
- 1How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL1, PANEL2 or FLAG?
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3How to open the Devices and Printers window
- 4How to identify your Operating System (OS) for Windows or Mac
- 5Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 6Printing is not possible. (USB connection)
- 7How do I type an uppercase letter?
- 8Error messages do not appear when using the USB connection of my printer.
- 9I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 10How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 11I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 12The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 13How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14How do I transfer label templates with P-touch Transfer Express?
- 15I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 16What type of barcodes can be printed with the P-touch machine?
- 17Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 18How can I print multiple copies of a label?
- 19How do I print vertically?
- 20How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 21How do I print vertical text? (P-touch Editor 5.x for Windows)
- 22How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 23How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 24How do I change the character size?
- 25The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 26How do I change the character style in the middle of the line?
- 27How do I adjust the tape margin?
- 28The printed label contains blank horizontal lines.
- 29The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 30How do I transfer label or slip templates?
- 31My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 32The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 33The tape got jammed or stuck in the printer.
- 34I connected multiple printers of the same model to one computer but can only print from one of them.
- 35How to delete the registry information and files related to the printer driver
- 36How do I make a label with a barcode?
- 37Why does my machine display "CHECK SETTING IN LABEL TYPE MODE!" when I try to frame a text?
- 38How do I reset the machine to the default settings?
- 39Why does my machine display "CUTTER ERROR!"? What should I do?
- 40What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 41How do I clear the display?
- 42Why does my machine display "TEXT TOO LONG!" when I press the print key?
- 43How do I calibrate a label length?
- 44Can the P-touch be used as a printer?
- 45Can my printer use TZ/TZe tapes?
- 46Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 47The fabric tape became detached after washing.
- 48Can I directly operate my printer from a self-developed application software and print a label?
- 49The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 50Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)