FAQs & Troubleshooting
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124 Results
- 1How do I type symbols?
- 2The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 3How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 4I want to clear all saved label files.
- 5What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 6I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 7P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 8How to delete the registry information and files related to the printer driver
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 11(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 13I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 14How can I change the unit of measurement (mm or inches)? (P-touch Editor 3.2 for Mac)
- 15I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17How do I eliminate the margin from the start or end of my label when printing?
- 18Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 19P-touch Editor crashes when I open it on my Mac.
- 20The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 21The top and base layers of the laminated tape are misaligned.
- 22The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 23Where can I find my Brother printer's serial number?
- 24When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 25Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 26Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 27The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 28I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 29The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 30Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 31(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 32How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 33When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 34How do I make a label with a barcode?
- 35Printing is not possible. (USB connection)
- 36I can no longer print from my computer, even though I was able to print previously.
- 37I want to print without excess tape before the label.
- 38I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 39How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 40(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 41I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 42I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 43(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 44How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 45How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 46How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 47How do I print vertically?
- 48How do I clear the current format settings and/or the text on the display?
- 49How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 50When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?