FAQs & Troubleshooting
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292 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3Curled or wavy
- 4The color of your printouts is not what you expected
- 5Load paper in the paper tray
- 6I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 7White streaks or bands down the page
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11Color misregistration
- 12Wrinkle
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14My Brother machine could not be found over the network when I installed drivers on my PC.
- 15Jam Rear
- 16Jam Tray 1 / Jam Tray 2
- 17Colors are light or faint on the whole page
- 18Ghost
- 19Colored streaks or bands down the page
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 22Can I print from or scan to Android™ Smartphone?
- 23What driver package format is supported by my Linux distribution?
- 24Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 25The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 26Replace Laser
- 27The printer status is Offline or Paused.
- 28Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 29Colored lines across the page
- 30Replace Drum
- 31Blank page or some colors are missing.
- 32I cannot print using my Brother machine on a wireless network (Windows)
- 33When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 34What is Brother iPrint&Scan?
- 35Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 36Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 37Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 38Replace PF Kit xx
- 39Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 40Replace Belt
- 41Jam Inside
- 42Replace Toner
- 43Wireless setup is requesting a WPS PIN to complete the setup
- 44I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 45Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 46Select Receive mode.
- 47Print Unable XX
- 48Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 49I cannot find some option in the Printing preferences. (For Windows)
- 50Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?