FAQs & Troubleshooting
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149 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed in the 2-sided Tray
- 2How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3Install the Brother Mobile Connect application (for mobile device)
- 4Delete print jobs from the print queue.
- 5(Video) Paper is Jammed in the Back of the Machine
- 6(Video) Paper is Jammed inside the Machine
- 7I cannot print using my Brother machine on a wired network (Windows/macOS)
- 8(Video) Document is Jammed in the Top of the ADF Unit
- 9Protect your Brother machine against unauthorised access over the network
- 10(Video) Set up your Brother machine
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 13(Video) Remove Small Scraps of Paper Jammed in the ADF
- 14(Video) Document is Jammed under the Document Cover
- 15I cannot print from my computer via USB.
- 16Change the printer driver settings (Windows)
- 17Cannot Print ##
- 18No Toner
- 19What is the default password for my BRAdmin or Web Based Management?
- 20Toner Low or Prepare New Toner Cartridge
- 21Out of Memory
- 22Can I use non-Brother or third party supplies with the Brother machine?
- 23Configure and use PC-FAX (CUPS) (Linux)
- 24My Brother machine could not be found over the network when I installed drivers on my computer.
- 25(Video) Load an Envelope (Manual Feed Slot)
- 26In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 27Toner specks
- 28What is the default password for my Brother machine?
- 29A security warning appears when accessing Web Based Management via HTTPS.
- 30I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 31I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 32Export an address book and import it to another machine
- 33When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 34(Video) Paper is Jammed in the Output Paper Tray
- 35What is the difference between the toner cartridge and the drum unit?
- 36How to identify your Operating System (OS).
- 37Why doesn't my Brother machine have a dial tone?
- 38What is the recommended paper?
- 39Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 40I cannot connect my machine to a Windows 11 computer via USB.
- 41I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 42Can I send a print job to multiple machine email addresses using Email Print?
- 43Configure and use the Scan Key Tool (Linux)
- 44The downloaded driver's name is different from my machine's name. (Linux)
- 45When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 46Command List of brscan. (Linux)
- 47I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 48Update the Driver or Firmware for your Brother machine
- 49I get a TS error when trying to print on a wireless network.
- 50Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network