FAQs & Troubleshooting
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338 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Can I print from or scan to Android™ Smartphone?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5What is Brother iPrint&Scan?
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7Print using only the black ink cartridge when the Color cartridges have run out.
- 8When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 9One or more of my colors are not printing (blank). What can I do?
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 12I cannot send a fax using PC-FAX (Windows 10)
- 13Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 14What driver package format is supported by my Linux distribution?
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 17Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 18Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 19Locate files scanned with ControlCenter3 (For Windows)
- 20The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 21I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 22Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 23Which E-mail packages are compatible with ControlCenter3?
- 24How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 25Paper Jam
- 26Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 27How to identify your Operating System (OS).
- 28Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 29Stop my Brother machine from automatically redialing a number.
- 30I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 31Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 32Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 33Confirm that a FAX I sent was received correctly.
- 34When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 35Print the Network Configuration List
- 36My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 37Configure and use PC-FAX (CUPS) (Linux)
- 38Pre-Required Procedures (Linux)
- 39The printer status is Offline or Paused.
- 40When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 41Scan and save a document in PDF format (Scan to File)
- 42I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 43Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 44Replace Ink
- 45Protect your Brother machine against unauthorised access over the network
- 46The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 47Configure a cover page for PC-FAX.
- 48How many times will my Brother machine automatically redial a busy number?
- 49I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 50Is my Brother machine compatible with Windows Vista?