FAQs & Troubleshooting
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329 Results
- 1My documents are not feeding through the Automatic Document Feeder when I try to send a fax, scan to the PC, or make a copy.
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Pre-Required Procedures (Linux)
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Can I print from or scan to Android™ Smartphone?
- 7Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 8Load paper in the paper tray
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10Protect your Brother machine against unauthorised access over the network
- 11Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 12How many times will my Brother machine automatically redial a number?
- 13When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 14What driver package format is supported by my Linux distribution?
- 15Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 16Can I use voice mail on the same line as my Brother machine?
- 17How do I load envelopes into my machine?
- 18Cannot print after a Windows 10 update (June 2020)
- 19Delete print jobs from the print queue.
- 20Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 21Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 22The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 23I am asked to enter a password when starting the Remote Setup application. What is the password?
- 24When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26Change the printer driver settings (Windows/macOS)
- 27How do I know which side up my photo paper should be in the tray?
- 28The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 29The printer status is Offline or Paused.
- 30Scan and save a document in PDF format (Scan to File)
- 31I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 32Where can I get FaceFilter Studio and what can I do with this application?
- 33I cannot remove red-eye.
- 34When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 35Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 36Paper Jam
- 37Open the "Scanners and Cameras" and Properties.
- 38I can print but cannot scan via network. (For Mac)
- 39Can I print directly onto DVDs or CDs?
- 40ControlCenter3 displays a blank screen at startup (Windows)
- 41When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 42Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 43I cannot find some option in the Printing preferences. (For Windows)
- 44What is Brother iPrint&Scan?
- 45The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 46Print a web page from iPrint&Scan when using an Android™ mobile device.
- 47Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 48The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 49I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 50Delete numbers stored in my Brother machine's Caller ID History.