When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?

Can I print from and scan to iPhone, iPod touch and iPad?

Scan and save a document in PDF format (Scan to File)

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.

What does "NG" or "ERROR" on the Transmission Verification Report mean?

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

I cannot install Brother drivers on Debian 10 or later (Linux)

I cannot save a file downloaded from the Brother support website (For Windows)

Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.

Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007.  What can I do?

Does NC-2200w work with Windows Vista?

I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.

I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

My Antivirus Software gives a warning message during the installation of Web BRAdmin.

The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

Do I need a telephone line to send and receive faxes with my Brother machine?

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)

I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

Functions supported in the Windows 7 built-in drivers

Windows 7 Support Information

Scan multiple pages into one file instead of each scan being saved as a separate file.

I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.

I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.

Which E-mail packages are compatible with ControlCenter3?

Can third party ink be used to refill the ink cartridges?

I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".

Where is the USB port on the machine? I can't find it on the back of the unit.

When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?

The link icon for Outlook Express is not displayed in PaperPort®. What should I do?

Is there any way to reduce Ink consumption?

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?

I'm using Macintosh. What is the PreScan option used for?

Black Ink is still wet after printing on Glossy Paper (For PC Printing).

What driver package format is supported by my Linux distribution?

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)

I cannot print from my computer via network. (For Macintosh)

The printer status is Offline or Paused.

I am sharing my Brother machine. I can print but cannot scan.

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?

When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.

Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?

Change the user interface of ControlCenter3

One or more of my colors are not printing (blank). What can I do?