FAQs & Troubleshooting
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211 Results
- 1Cartridge Error
- 2(Video) Load A5 short edge/A4/Letter paper
- 3A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 4The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5What is Brother iPrint&Scan?
- 6Can I print from or scan to Android™ Smartphone?
- 7When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 8Jam Tray
- 9When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 12Can I use AirPrint with my Brother machine?
- 13I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 16(Video) Load A5 long edge paper
- 17Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 18Wireless setup is requesting a WPS PIN to complete the setup
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 20Use the Network Connection Repair Tool (Windows)
- 21Protect your Brother machine against unauthorised access over the network
- 22Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 23Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 24Select Receive mode.
- 25Change the printer driver settings (Windows/macOS)
- 26Drum !
- 27I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 28My Brother machine could not be found over the network when I installed drivers on my PC.
- 29Scan and save a document in PDF format for Windows (Scan to File)
- 30Turn the Toner Save mode on or off
- 31Print a web page from iPrint&Scan when using an Android™ mobile device.
- 32Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 33The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 34Can I print from and scan to iPhone, iPod touch and iPad?
- 35I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 36Clean the Drum Unit.
- 37Where can I find my Brother machine's serial number?
- 38I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 39A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 40How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 41My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 42Access Web Based Management
- 43I cannot view the HTML format manual (web manual).
- 44(Video) Set up your Brother machine
- 45(Video) Unpack your Brother machine
- 46Unpack your Brother machine
- 47Download a file from the "Downloads" section and save it to Windows 8 computer.
- 48The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 49Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 50Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)