FAQs & Troubleshooting
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172 Results
- 1(Video) Replace Toner
- 2Add your Brother machine with AirPrint (macOS)
- 3My Brother machine could not be found over the network when I installed drivers on my PC.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5(Video) Load paper
- 6What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7Jam Inside (With Video Instructions)
- 8Set up your Brother machine on a wireless network
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10Jam 2-sided
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12How to identify your Operating System (OS).
- 13"Offline" appears on the Status Monitor.
- 14Jam Rear
- 15Manual Feed
- 16Load paper in the paper tray
- 17Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 18Drum !
- 19(Video) Set up your Brother machine
- 20Clean the drum unit
- 21I cannot print using my Brother machine on a wireless network (Mac)
- 22How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 23I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 24The printer status is Offline or Paused.
- 25Print on envelopes, labels or thick paper from the Manual feed slot
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27(Video) Unpack your Brother machine
- 28Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 31Replace Drum
- 32Protect your Brother machine against unauthorised access over the network
- 33What is Brother iPrint&Scan?
- 34Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 35Can I print from and scan to iPhone, iPod touch and iPad?
- 362-sided Disabled
- 37Reset the print server to the default factory settings.
- 38Clean the corona wire
- 39Where can I download Brother iPrint&Scan application for Mac?
- 40I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 41I cannot print on a wireless (Wi-Fi) network (Windows)
- 42Set up a Brother machine and your mobile device on a wireless network
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44Enable the Brother machine's network interface.
- 45Printing/ Scanning with a mobile device
- 46Size Error DX or Size Error 2-sided
- 47Turn the Toner Save Mode on or off.
- 48Unpack the machine
- 49Cannot print after a Windows 10 update (June 2020)
- 50Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)