FAQs & Troubleshooting
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204 Results
- 1Replace the Toner Cartridge
- 2(Video) Paper is Jammed in the 2-sided Tray
- 3(Video) Paper is Jammed in the Paper Tray
- 4(Video) Paper is Jammed inside the Machine
- 5What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6(Video) Paper is Jammed in the Back of the Machine
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Replace Drum
- 9(Video) Cannot Detect
- 10What is Brother iPrint&Scan?
- 11(Video) Toner set
- 12Toner Low or Prepare New Toner Cartridge
- 13Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 14Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 15Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 16I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 17Curled or wavy
- 18(Video) Update the Driver or Firmware for your Brother machine
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20Drum !
- 21The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 22I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 23Print Unable ##
- 24No Toner
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26Wrong Toner
- 27Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 28How to identify your Operating System (OS).
- 29Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 30Drum End Soon
- 31Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 32Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 33No Paper T1
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35What kind of envelopes and labels are recommended for printing?
- 36What is AirPrint?
- 37Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 38Can I use non-Brother or third party supplies with the Brother machine?
- 39Add your Brother machine with AirPrint (macOS)
- 40Send an Email with User Authentication
- 41My Brother machine could not be found over the network when I installed drivers on my computer.
- 42Self-Diagnostic
- 43Manual Feed
- 44Size mismatch
- 45Disable the APIPA protocol.
- 46What is the recommended paper?
- 47Reduce Toner Consumption
- 48Set up your Brother machine on a wireless network.
- 49What is the difference between the toner cartridge and the drum unit?
- 50Load Paper in the Paper Tray