FAQs & Troubleshooting
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187 Results
- 1How do I perform a factory reset?
- 2What kind of memory can I use?
- 3When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 4How do I install additional memory?
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6Does NC-2200w work with Windows Vista?
- 7The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 8The printed letters are slanted, positioned incorrectly.
- 9How do I change the print server password?
- 10I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 11How can I change the IP address using the ARP and PING commands?
- 12I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 13How do I factory reset the print server?
- 14How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 15How do I disable the APIPA protocol?
- 16The printer status is Offline or Paused.
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 18Discover the MAC address of the Brother network card
- 19What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 20How can I change the IP address?
- 21Printouts (envelopes) have creases.
- 22I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 23When trying to print from Mac OS® X the print queue is stopped.
- 24What is the printable area per page?
- 25How do I print a network configuration page?
- 26Delete print jobs from the print queue.
- 27The paper is skewed when it's printed.
- 28Using the PING command to troubleshoot problems.
- 29The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 30I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 31I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 32Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 33What is UPnP and SSDP?
- 34What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 35When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 36I want to change the paper tray and paper size settings. How do I change these things?
- 37What is the BRAdmin Professional software used for?
- 38My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 39Print on envelopes.
- 40All print jobs are aborted and nothing is printed. (Linux)
- 41Output sheets are completely black.
- 42What driver package format is supported by my Linux distribution?
- 43The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 44I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 45Can my printer work on a SAP system?
- 46How can I install the Web BRAdmin on Windows Server 2003?
- 47When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 48The printer prints unexpectedly or it prints garbage.
- 49Print a Printer Settings page.
- 50Printouts have a curl or wave.