FAQs & Troubleshooting
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208 Results
- 1The printer status is Offline or Paused.
- 2Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Can I print from or scan to Android™ Smartphone?
- 6Turn the Toner Save Mode on or off.
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8What driver package format is supported by my Linux distribution?
- 9Delete print jobs from the print queue.
- 10Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 11Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13How to identify your Operating System (OS).
- 14I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 15The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 16The printer prints unexpectedly or it prints garbage data.
- 17I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 18Jam Inside
- 19I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 20Print on plain paper or bond paper from the Manual feed slot
- 21Adjust color settings by using the custom setting in the printer driver
- 22I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 23The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 24Protect your Brother machine against unauthorised access over the network
- 25What is Brother iPrint&Scan?
- 26Discover the MAC address of the Brother network card
- 27Carry out calibration to improve the color density
- 28The color of printouts are not what I expected.
- 29I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 30I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 31I cannot connect to the print server using my web browser. What should I do?
- 32The "Go to printer's website" option in Windows XP and Windows Vista is not working. / The "Get More Info" option in Windows 2000 and Windows Server 2003/2008 is not working. What should I do?
- 33What can happen if the wrong paper is used in your machine.
- 34Disable the APIPA protocol
- 35What is WPA-PSK/ WPA2-PSK, TKIP and AES?
- 36I want to print using CUPS while keeping SELinux enabled. (Linux)
- 37I cannot save a file downloaded from the Brother support website (For Windows)
- 38I cannot find some option in the Printing preferences. (For Windows)
- 39Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 40Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 41I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 42What is the Network Shared printing?
- 43I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 44The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 45No Waste Toner
- 46Print data directly from the USB flash memory drive
- 47When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 48Jam Tray 1
- 49I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 50When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.