FAQs & Troubleshooting
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148 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 3How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 4How to set up the cap frame driver. [Video instructions]
- 5How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 6How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 7How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 8How to use the the versatile magnetic frame [Video instructions]
- 9How to Embroider on Cap. [Video instructions]
- 10How to Embroider on Shoes. [Video instructions]
- 11The bobbin thread breaks.
- 12How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 13List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 14How to Embroider on Bag. [Video instructions]
- 15The upper thread does not reach the bobbin thread when embroidering begins.
- 16The App shows the message "Settings screen".
- 17Maintenance (Cleaning the bobbin case) [ Video ]
- 18How to configure administrator lock
- 19The monitoring app on the smart device receives the notification items I do not need.
- 20The App shows the message "No Supported Machines Found".
- 21How to set up the cap frame. [Video instructions]
- 22How to Embroider on Pet Collar. [Video instructions]
- 23How to access screens (when operator lock is enable)
- 24How do I delete short stitches ?
- 25Loops appear on the surface of the fabric when embroidering.
- 26"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 27Maintenance (Cleaning the thread paths of the upper threads)
- 28How do I thread the machine? (Threading the upper thread)
- 29"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 30After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 31Multiple data cannot be transferred to the machine at once
- 32How to link accounts
- 33How to specify/change key display optimization
- 34"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 35How do I attach or remove the embroidery frame?
- 36E96001 appears on the Artspira app screen.
- 37Data cannot be saved to a USB flash drive
- 38Data cannot be saved to the machine
- 39How to stop "Send usage information to help improve Brother products and services"
- 40Introducing the Brother Artspira application
- 41M6331001 appears on the Artspira app screen.
- 42M5541001 appears on the Artspira app screen.
- 43How to recall key display optimization settings
- 44Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 45"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 46"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 47"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 48The machine is noisy while embroidering.
- 49"This pattern cannot combine." message appears on the LCD. What does it mean?
- 50How to Embroider on Clothes. [Video instructions]