FAQs & Troubleshooting
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166 Results
- 1Where can I find my Brother printer's serial number?
- 2I cannot establish a connection using Wireless Direct.
- 3Using Cable Label Tool
- 4When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 5I cannot print using FLe tape and get an error message.
- 6(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 8Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 9I cannot print using a HSe cassette.
- 10When printing from an application, the application's "Collate" setting does not work correctly.
- 11Where can I find the IP addresses of my computer and the printer?
- 12Poor print quality when printing on narrow labels. (iPrint&Label)
- 13Can I use the app with my iPad? (iPrint&Label)
- 14How can I create a barcode label? (iPrint&Label)
- 15The tape got jammed or stuck in the printer.
- 16How to delete the registry information and files related to the printer driver
- 17How to insert a tube
- 18How to insert a ribbon cassette
- 19What Android™ mobile application can I use?
- 20How do I connect my printer via Wi-Fi®?
- 21How to install the rechargeable Li-ion battery (optional)
- 22How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 23Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 24Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 25Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 26Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 27How do I uninstall the printer driver?
- 28How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 29How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 30Attaching the Keyboard LCD Unit
- 31What is P-touch Library?
- 32Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 33I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 34How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 35How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 36My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 37How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 38How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 39The tape does not cut well.
- 40Can my printer use TZ/TZe tapes?
- 41The tube is not cut completely.
- 42Using the Device Settings (for Windows)
- 43Can I apply device setting changes to another printer?
- 44How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 45The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 46The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 47How do I clean / maintain my printer?
- 48(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 49How to identify your Operating System (OS) for Windows or Mac
- 50How to use Excel data to print labels (P-touch Editor 5.x for Windows)