FAQs & Troubleshooting
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178 Results
- 1(Video) Load A4/Letter papers
- 2Printer Jam or Paper Jam
- 3Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 4Refill Ink
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6(Video) Set up your Brother machine
- 7Cannot Print XX or Print Unable XX
- 8Brother iPrint&Scan cannot find my Brother machine (macOS)
- 9Ink Low
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Check the Print Quality
- 12Install the Brother iPrint&Scan application (for mobile device)
- 13(Video) Load Envelopes
- 14Check ink level, then press [OK]
- 15Where can I download Brother iPrint&Scan application for Mac?
- 16Set up your Brother machine on a wireless network (Windows/macOS)
- 17I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 18Sleep
- 19No Paper / No Paper Fed / No Paper T1
- 20Cover is Open
- 21What is the recommended paper?
- 22"Offline" appears on the Status Monitor. (Windows)
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24Add your Brother machine with AirPrint (macOS)
- 25(Video) How to Email Print
- 26I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 27What driver package format is supported by my Linux distribution?
- 28Check the remaining ink or toner level (Linux)
- 29Protect your Brother machine against unauthorised access over the network
- 30Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 31How to identify your Operating System (OS).
- 32Change the printer driver settings (Windows)
- 33One or more of my colors are not printing (blank).
- 34Improve poor print quality.
- 35Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 36Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 37I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 38Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 39Enter Text on Your Brother Machine.
- 40(Video) Update the Driver or Firmware for your Brother machine
- 41Change the Print Options to Improve Your Print Results
- 42(Video) Fill the ink tanks
- 43I cannot find some option in the Printing preferences. (For Windows)
- 44Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 45Load Paper in the Manual Feed Slot
- 46High Temperature
- 47(Video) When I print photos, the color quality is not good.
- 48Paper Size Mismatch / Size Mismatch
- 49Can third party ink be used to refill the ink tanks?
- 50I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)