FAQs & Troubleshooting
![]() |
Popular |
171 Results
- 1(Video) Load A4/Letter paper
- 2Refill Ink
- 3Brother iPrint&Scan cannot find my Brother machine (macOS)
- 4(Video) Load an Envelope (Manual Feed Slot)
- 5Paper Jam
- 6Print using only the black ink tank when the Color tanks have run out.
- 7Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 8(Video) Fill the ink tanks
- 9Ink Box Full / InkBox Full
- 10The edge of glossy paper is smudged.
- 11(Video) Connect telephone line and power cords
- 12Low Temperature
- 13Unable to Print XX
- 14Ink Low
- 15I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 16(Video) Update the Driver or Firmware for your Brother machine
- 17When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 18Change the Print Setting Options When Having Printing Problems
- 19I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 20Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 21High Temperature
- 22Change the printer driver settings (Windows/macOS)
- 23When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 24(Video) Unpack your Brother machine
- 25Scan multiple pages into one file instead of each scan being saved as a separate file.
- 26I cannot make borderless prints.
- 27The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 28Loading paper in the manual feed slot.
- 29No Paper / No Paper Fed
- 30Where is the USB/Ethernet port on the machine?
- 31I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 32What driver package format is supported by my Linux distribution?
- 33Check the Print Alignment from Your Brother Machine
- 34The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 35"Offline" appears on the Status Monitor.
- 36Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 37Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 38How to identify your Operating System (OS).
- 39Paper Size Mismatch / Size Mismatch
- 40Reset Your Brother Machine
- 41Improve poor print quality.
- 42Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 43Where can I download Brother iPrint&Scan application for Mac?
- 44Install PaperPort™ 12SE / 14SE (Windows)
- 45The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 46Connect the cords
- 47After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 48I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 49The scanning speed is slow when scanning from my machine. (Windows)
- 50I cannot connect my machine to a Windows 11 computer via USB.