FAQs & Troubleshooting
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139 Results
- 1How do I transfer label or slip templates?
- 2When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 3How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5How do I print multiple lines and how many lines can I print?
- 6The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 7I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 8Where can I find my Brother printer's serial number?
- 9How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 10I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 11How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 12How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 13The screen ‘locks’, or the printer does not respond normally.
- 14Can I change the text settings line by line?
- 15How do I change the size of characters?
- 16I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 17How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 19The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 20Which brands of Ni-MH rechargeable batteries do you recommend?
- 21How do I uninstall the printer driver?
- 22My label is not cut automatically after printed.
- 23(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 24I get an error message and cannot update the firmware. (Windows 10 or later)
- 25Where can I download the latest P-touch Editor for Mac?
- 26When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 27Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 28What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 29How do I clear the current format settings and/or the text on the display?
- 30Printing is not possible. (USB connection)
- 31Can my printer use TZ/TZe tapes?
- 32Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 33How to identify your Operating System (OS) for Windows or Mac
- 34What is the Label List? (P-touch Editor 5.x for Windows)
- 35How to use Numbering function
- 36Why doesn't my printer turn on when the Power key is pressed?
- 37P-touch Editor crashes when I open it on my Mac.
- 38P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 39A tape jam which cannot be cleared keeps occurring.
- 40The tape got jammed or stuck in the printer.
- 41How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 42How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 43How do I initialize and clear the printer to factory default settings?
- 44When I press the print key, the power turns off.
- 45Printing is not possible. (P-touch Editor5.3 for Mac)
- 46(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 47How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 48The display remains blank after the power is turned on.
- 49How to open the Devices and Printers window
- 50I can no longer print from my computer, even though I was able to print previously.