FAQs & Troubleshooting
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32 Results
- 1I cannot save a file downloaded from the Brother support website (For Windows)
- 2I cannot install Brother drivers on Debian 10 or later (Linux)
- 3Wireless setup is requesting a WPS PIN to complete the setup
- 4Uninstall the Brother Software and Drivers (Windows)
- 5The scanning speed is slow when scanning from my machine. (Windows)
- 6Install the Output Tray
- 7I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 8Delete a network scanner entry. (Linux)
- 9Update the Driver or Firmware for your Brother machine
- 10I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
- 11I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 12Change the brscan5 scan settings using XSane (Linux)
- 13Command List of brscan. (Linux)
- 14Discover the MAC address of the Brother network card
- 15Check your machine's IP Address or Node Name
- 16What is the default password for my Brother machine?
- 17My PC does not have a USB port or the USB cable and USB port shape are different.
- 18I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 19A security warning appears when accessing Web Based Management via HTTPS.
- 20I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 21What driver package format is supported by my Linux distribution?
- 22Important points for specifying the scan area (Linux)
- 23Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 24Important points you need to confirm before configuring your Brother machine for a wireless network.
- 25What is the default password for my BRAdmin, Remote Setup or Web Based Management?
- 26When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 27Configure the Scan to Email Feature (Linux)
- 28Where can I download Brother iPrint&Scan application for Mac?
- 29Set up your Brother machine on a wireless network. (Windows/macOS)
- 30Check the firmware version.
- 31I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 32How to identify your Operating System (OS).