FAQs & Troubleshooting
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155 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 4Can I print from any software other than P-touch Editor? (for Windows)
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7Suddenly my print server stopped printing.
- 8I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 9Uninstalling the printer drivers (Linux®)
- 10I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 11Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 12How to use a 9/64" (3.5 mm) wide tape
- 13Print free-length labels with the set length (Linux®)
- 14I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 15How to open the Devices and Printers window
- 16How to identify your Operating System (OS) for Windows or Mac
- 17(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 18Adding a custom media size for continuous tape / roll (Linux®)
- 19Creating a label with OpenOffice (Linux®)
- 20Where can I find my Brother printer's serial number?
- 21The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 22How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 23When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 24P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 25Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 26How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 27Printing is not possible. (USB connection)
- 28I have an occasional printing problem.
- 29The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 30While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 31The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 32I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 33Installing the LPR driver and CUPS wrapper driver (Linux®)
- 34Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 35Can I set a different media width when using an OpenOffice template? (Linux®)
- 36How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 37I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 38I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 39The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 40How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 41When I try to use the database function, an application error occurs.
- 42Printing is not possible. (P-touch Editor 5.0 for Mac)
- 43How can I print vertical labels? (P-touch Editor 3.2 for Mac)
- 44I cannot find the template files. (P-touch Editor 3.x for Mac)
- 45I can no longer print from my computer, even though I was able to print previously.
- 46The message "Appropriate cassette not installed." is displayed. What should I do?
- 47I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 48Is it possible to connect both USB cable and Serial cable to the same machine at the same time?
- 49I cannot print from RedHat or CentOS. (Linux®)
- 50Large characters are printed incorrectly. (Linux®)