FAQs & Troubleshooting
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283 Results
- 151I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 152I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 153I cannot pull the paper tray out of my machine. What can I do?
- 154How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 155I updated the Web BRAdmin and cannot enable the logging function.
- 156The ink bleeds and the letters look fuzzy on my printed documents. What can I do?
- 157What is the difference between the Modern user interface and the Classic user interface of ControlCenter3?
- 158Change the user interface of ControlCenter3
- 159I'm using Mac OS X 10.4/10.5. How do I use the Brother Status Monitor Widget?
- 160Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 161Scan an image and insert it in a Windows XP application
- 162Scan a document from a Windows XP application
- 163Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 164How do I clear the message "MFC is Busy" or "Connect Failure"?
- 165How do I re-install the drivers?
- 166Is there a way to view how much ink is remaining?
- 167How do I replace the Ink Cartridge?
- 168When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 169What does "COMM.ERROR" on the LCD display mean?
- 170I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 171I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 172The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 173How do I factory reset the print server?
- 174What is Multi-Function Link Pro Suite?
- 175Uninstall the drivers (Windows)
- 176I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 177Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). What can I do?
- 178How do I know the current network configuration?
- 179I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 180My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 181Configure and use PC-FAX (CUPS) (Linux)
- 182Scan using XSane or GIMP (Linux)
- 183Paper size settings are unavailable when I print from OpenOffice (Linux)
- 184My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 185The downloaded driver's name is different from my machine's name. (Linux)
- 186When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 187I cannot scan when using SELinux (Security-Enhanced Linux)
- 188I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 189I installed scan-key-tool, but it does not work. (Linux)
- 190When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 191Uninstall the scanner driver. (Linux)
- 192Uninstall Scan-key-tool. (Linux)
- 193How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 194Send a fax using PC-FAX with LPD/LPRng (Linux)
- 195Uninstall printer drivers (Linux)
- 196Windows 10 Support Information
- 197The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 198Use the Network Connection Repair Tool (Windows)
- 199Check the firmware version.
- 200Protect your Brother machine against unauthorised access over the network