FAQs & Troubleshooting
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212 Results
- 151Locate files scanned with ControlCenter2 (For Macintosh)
- 152The edge of glossy paper is smudged.
- 153I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 154The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 155The printer status is Offline or Paused.
- 156I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 157The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 158Windows 7 Support Information
- 159"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 160When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 161How do I clear the message "Cannot Detect" from the display?
- 162I cannot scan via USB. (Mac OS X)
- 163Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 164I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 165When I make a copy the image or text is cut off. What can I do?
- 166How do I make copies using my Brother machine?
- 167When I print photos, the color quality is not good.
- 168Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 169Can I change the time displayed on my Brother machine's LCD from 24-hour (military) format to 12-hour format?
- 170When I scan the document with using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off. What should I do?
- 171Wrong Paper Size
- 172The ink cartridges run out very quickly. Is there any reason for that?
- 173The print speed is very slow when I use XML Paper Specification Printer Driver.
- 174Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 175When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 176How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 177Scan a document from the Windows Vista Photo Gallery
- 178When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 179Is my Brother machine compatible with Windows Vista?
- 180Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 181When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 182Change the user interface of ControlCenter3
- 183Which E-mail packages are compatible with ControlCenter3?
- 184Why is it necessary for my machine to go through regular cleaning cycles?
- 185When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 186I'm using Windows XP. I cannot scan with the USB cable.
- 187I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 188In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 189Scan a document using "Scanner and Camera Wizard" in Windows XP
- 190Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 191Scan an image and insert it in a Windows XP application
- 192Scan a document from a Windows XP application
- 193When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 194When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 195Paper Jam
- 196Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 197Where can I find my Brother machine's serial number?
- 198How do I clean the Scanner to improve the copy quality?
- 199Is there any way to reduce Ink consumption when printing from my computer?
- 200I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?