FAQs & Troubleshooting
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366 Results
- 101Cannot print after a Windows 10 update (June 2020)
- 102I cannot send a fax using PC-FAX (Windows 10)
- 103I cannot print using my Brother machine on a wireless network (Windows)
- 104Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 105Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 106What is AirPrint?
- 107How to identify your Operating System (OS).
- 108Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 109I cannot start ControlCenter4.
- 110Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 111Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 112Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 113Delete numbers stored in my Brother machine's Caller ID History.
- 114Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 115Ink Absorber Full
- 116Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 117Make a two-sided copy. (Duplex)
- 118Can I transfer faxes to the PC when my machine has a mechanical problem?
- 119Confirm that a FAX I sent was received correctly.
- 120What is the "Station ID" and how do I set it?
- 121When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 122I get a TS error when trying to print on a wireless network.
- 123Do I need a telephone line to send and receive faxes with my Brother machine?
- 124Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 125How do I store received faxes in my Brother machine's memory?
- 126Wireless setup is requesting a WPS PIN to complete the setup
- 127I cannot print using my Brother machine on a wireless network (Mac)
- 128Printing/ Scanning with a mobile device
- 129Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 130Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 131I cannot make borderless prints.
- 132The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 133The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 134Unable to Print 5X
- 135Locate files scanned with ControlCenter2 (For Macintosh)
- 136Send a fax
- 137I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 138I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 139Make copies using my Brother machine.
- 140When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 141I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 142I am using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do?
- 143Can third party ink be used to refill the ink cartridges?
- 144I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 145Document Jam
- 146Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 147What is Distinctive Ring and how do I program it?
- 148My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 149I'm using Macintosh. What is the PreScan option used for?
- 150I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)