FAQs & Troubleshooting
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349 Results
- 101Can my Brother machine print a report to verify a fax I sent was received?
- 102I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 103When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 104Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 105Configure the Scan to Email Feature (Linux)
- 106Paper size settings are unavailable when I print from OpenOffice (Linux)
- 107Send a fax using PC-FAX with LPD/LPRng (Linux)
- 108When I print photos, the color quality is not good.
- 109Wrong Paper Size
- 110Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 111When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 112Clear the paper jam.
- 113What does "COMM.ERROR" on the LCD display mean?
- 114Large characters are printed incorrectly. (Linux)
- 115I cannot send a fax using PC-FAX (Windows 10)
- 116Print command (LPR) (Linux)
- 117I installed scan-key-tool, but it does not work. (Linux)
- 118Uninstall printer drivers (Linux)
- 119I cannot print using my Brother machine on a wireless network (Windows)
- 120When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 121Install PaperPort™ 12SE / 14SE onto Windows 10.
- 122Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 123Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 124I cannot find some option in the Printing preferences. (For Windows)
- 125Open the Control Panel (For Windows)
- 126Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 127The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 128Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 129Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 130I cannot make borderless prints.
- 131Configure a cover page for PC-FAX.
- 132I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 133Windows 7 Support Information
- 134When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 135Scan multiple pages into one file instead of each scan being saved as a separate file.
- 136When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 137When I make a copy the image or text is cut off. What can I do?
- 138Paper jams or ink trace (smudges) occur when feeding A3 paper.
- 139Can I change the time displayed on my Brother machine's LCD from 24-hour (military) format to 12-hour format?
- 140When I make copies, my Brother machine uses paper from the wrong tray. What can I do?
- 141I cannot print over a network using the XML Paper Specification Printer Driver.
- 142How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 143What type(s) of connections can I use with my Brother machine and a wireless network?
- 144What is Infrastructure mode?
- 145When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 146Scan a document into ScanSoft™ PaperPort™ 11SE
- 147Which E-mail packages are compatible with ControlCenter3?
- 148Can third party ink be used to refill the ink cartridges?
- 149I'm using Windows XP. I cannot scan with the USB cable.
- 150I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".