FAQs & Troubleshooting
![]() |
Popular |
283 Results
- 101Print command (LPR) (Linux)
- 102When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 103I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 104When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 105I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 106When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 107Delete a network scanner entry. (Linux)
- 108Important points for specifying the scan area (Linux)
- 109Uninstall the scanner driver. (Linux)
- 110How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 111I want to print using CUPS while keeping SELinux enabled. (Linux)
- 112Open the Control Panel (For Windows)
- 113Install the built-in drivers (For Windows 8 and Windows 10)
- 114The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 115Discover the MAC address of the Brother network card
- 116Send a fax
- 117Adjust my Brother machine's various LCD settings.
- 118I can print but cannot scan via network. (For Windows)
- 119Is my Brother machine compatible with third party print servers?
- 120I'm having difficulty reading the information displayed on my Brother machine's LCD.
- 121I cannot scan via USB. (Mac OS X)
- 122When I print photos, the color quality is not good.
- 123When I scan a document to a PDF file using ContorlCenter3, the file size of the PDF is too big. How can I reduce the file size?
- 124I cannot pull the paper tray out of my machine. What can I do?
- 125I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 126Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 127I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
- 128How do I start ControlCenter3?
- 129I cannot use the "Modules Update" button on Web BRAdmin.
- 130I'm using Windows®. The network scanning feature was working after I installed the driver but no longer works. What can I do?
- 131Glossy Paper does not feed correctly. What can I do?
- 132How do I clear the message "MFC is Busy" or "Connect Failure"?
- 133How do I clean the Scanner to improve the copy or fax quality?
- 134How do I re-install the drivers?
- 135The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 136How do I replace the Ink Cartridge?
- 137When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 138The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 139What is Multi-Function Link Pro Suite?
- 140I'm using Windows®. I am trying to receive faxes into my PC with the MFC connected to a phone line using distinctive ring. The PC-FAX Receive software is answering all incoming calls, regular ring and distinctive ring. What do I do?
- 141How do I print envelopes?
- 142Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). What can I do?
- 143While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
- 144How do I know the current network configuration?
- 145I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 146I cannot install the driver when using the Driver Install Tool. (Linux)
- 147I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 148Configure the Scan to Email Feature (Linux)
- 149Configure and use the Scan Key Tool (Linux)
- 150I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)