FAQs & Troubleshooting
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159 Results
- 101I cannot find some option in the Printing preferences. (For Windows)
- 102Open the Control Panel (For Windows)
- 103Can I print on transparencies e.g. for overhead projectors?
- 104Reduce printing noise.
- 105What is the difference between the toner cartridge and the drum unit?
- 106Can I use AirPrint with my Brother machine?
- 107I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 108A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 109I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 110When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 111The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 112Supported models of Universal Printer Driver for PCL
- 113Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 114I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 115Print Unable or Print Unable XX
- 116The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 117Replace Laser
- 118Drum Stop
- 119No Toner
- 120The printer status is Offline or Paused.
- 121When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 122Cover is Open
- 123When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 124Is my Brother machine compatible with Windows Vista?
- 125TONER LOW
- 126When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 127Smudges on printed pages (Poor fixing)
- 128I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 129Reprint the last print job. (For Windows users only)
- 130How can I change the printer settings?
- 131Print a list of the internal fonts.
- 132Print a Printer Settings page.
- 133Out of Memory
- 134Drum End Soon
- 135Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 136Uninstall the drivers. (Mac OS X 10.5)
- 137Toner specks
- 138Jam Tray 1 or Jam Tray 2
- 139When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 140Curled or wavy
- 141Black toner marks across the page
- 142White lines down the page
- 143White lines, bands or ribbing across the page
- 144Clean the corona wire
- 145Can I use non-Brother or third party supplies with the Brother machine?
- 146What do the LED indications mean?
- 147I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 148Faint
- 149Booklet Printing
- 150When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.