FAQs & Troubleshooting
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148 Results
- 101I cannot install the driver when using the Driver Install Tool. (Linux)
- 102My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 103I cannot install Brother drivers on Debian 10 or later (Linux)
- 104What driver package format is supported by my Linux distribution?
- 105Cannot print after a Windows 10 update (June 2020)
- 106My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 107The downloaded driver's name is different from my machine's name. (Linux)
- 108The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 109I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 110Large characters are printed incorrectly. (Linux)
- 111Print command (LPR) (Linux)
- 112Print command (cupswrapper) (Linux)
- 113I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 114I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 115I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 116I am unable to print from a client PC to a printer on a print server. (Linux)
- 117When printing with monochrome laser printer, the print position shifts. (Linux)
- 118I want to print using CUPS while keeping SELinux enabled. (Linux)
- 119Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 120I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 121A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 122I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 123Possible solutions for print quality issues
- 124Download a file from the "Downloads" section and save it to Windows 8 computer.
- 125What is the difference between the toner cartridge and the drum unit?
- 126The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 127Can I print from and scan to iPhone, iPod touch and iPad?
- 128I cannot view documents on the bundled CD-ROM or the Brother web site from my Macintosh 10.4 system.
- 129Change the printer driver settings (Windows/macOS)
- 130The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 131FUSER ERROR
- 132DRUM STOP
- 133Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 134The print speed is very slow when I use XML Paper Specification Printer Driver.
- 135Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 136The printer prints unexpectedly or it prints garbage data.
- 137Reprint the last print job. (For Windows users only)
- 138When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 139How do I print a Test page?
- 140Can I use non-Brother or third party supplies with the Brother machine?
- 141Can I print from DOS applications? What printer driver emulation can be used?
- 142When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 143How do I cancel print jobs using the printer control panel?
- 144What is the printable area per page?
- 145Can I buy any MICR toner?
- 146Uninstall the Brother Software and Drivers (Windows)
- 147Print on labels and envelopes from the manual feed slot.
- 148Clear paper jams.