FAQs & Troubleshooting
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171 Results
- 101I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 102I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 103Configure the Scan to Email Feature (Linux)
- 104The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 105The driver installation finished successfully but I cannot print. (Linux)
- 106When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 107Important points for specifying the scan area (Linux)
- 108Uninstall the scanner driver. (Linux)
- 109I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 110To install the printer driver easily using a tool. (Linux)
- 111I want to print using CUPS while keeping SELinux enabled. (Linux)
- 112Uninstall printer drivers (Linux)
- 113Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 114Update the Driver or Firmware for your Brother machine
- 115Scan to Email Attachment Using ControlCenter4 Home Mode (Windows)
- 116Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows®)
- 117When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 118Connect the cords
- 119Open the Control Panel (For Windows)
- 120A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 121After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 122What is the Network Shared printing?
- 123When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 124Clean the Paper Pick-up Rollers
- 125How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 126Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 127When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 128Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 129My Brother machine feeds multiple sheets of paper at a time.
- 130When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 131Clean the Scanner
- 132Set Sleep Mode Countdown
- 133I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 134I cannot install the driver when using the Driver Install Tool. (Linux)
- 135Configure and use the Scan Key Tool (Linux)
- 136What driver package format is supported by my Linux distribution?
- 137Where can I download Brother iPrint&Scan application for Mac?
- 138My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 139The downloaded driver's name is different from my machine's name. (Linux)
- 140The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 141Large characters are printed incorrectly. (Linux)
- 142Command List of brscan. (Linux)
- 143Delete a network scanner entry. (Linux)
- 144How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 145I am unable to print from a client PC to a printer on a print server. (Linux)
- 146Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 147Change the Print Setting Options When Having Printing Problems
- 148Clean the Base Pad
- 149Scan to Email Attachment
- 150Scan to an Editable Text File (OCR) Using ControlCenter4 Home Mode (Windows)