FAQs & Troubleshooting
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190 Results
- 101Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 102Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 103Create or view a XML Paper Specification document
- 104How do I clear the message "Unusable Device / Please Disconnect USB Device"?
- 105I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 106Scan a document from the Windows Vista Photo Gallery
- 107When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 108When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 109"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- 110Change the user interface of ControlCenter3
- 111Why is it necessary for my machine to go through regular cleaning cycles?
- 112When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 113One or more of my colors are not printing (blank). What can I do?
- 114Scan a document in Mac OS X 10.7.
- 115Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 116Scan a document from a Windows XP application
- 117When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 118Uninstall the drivers. (Mac OS X 10.5)
- 119Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 120I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 121The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 122Uninstall the drivers (Windows)
- 123Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 124Black Ink is still wet after printing on Glossy Paper (For PC Printing). What can I do?
- 125I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 126Cannot print after a Windows 10 update (June 2020)
- 127The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 128I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 129The downloaded driver's name is different from my machine's name. (Linux)
- 130Large characters are printed incorrectly. (Linux)
- 131I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 132I cannot scan when using SELinux (Security-Enhanced Linux)
- 133Delete a network scanner entry. (Linux)
- 134Uninstall Scan-key-tool. (Linux)
- 135Configure scan settings without administrator privileges (Linux)
- 136All print jobs are aborted and nothing is printed. (Linux)
- 137I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 138I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 139To install the printer driver easily using a tool. (Linux)
- 140I want to print using CUPS while keeping SELinux enabled. (Linux)
- 141Uninstall printer drivers (Linux)
- 142Check the firmware version.
- 143The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 144Open the "Scanners and Cameras" and Properties.
- 145The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 146A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 147The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 148I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 149I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 150My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)