FAQs & Troubleshooting
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222 Results
- 101How do I install the Optional Tray Module?
- 102What is the BRAdmin Professional software used for?
- 103I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 104My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 105When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?
- 106I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 107I'm using Macintosh®. What are the settings in the Scanner window used for?
- 108I'm using Macintosh. What is the PreScan option used for?
- 109Configure and use the Scan Key Tool (Linux)
- 110I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 111Paper size settings are unavailable when I print from OpenOffice (Linux)
- 112My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 113Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 114When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 115I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 116When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 117I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 118I installed scan-key-tool, but it does not work. (Linux)
- 119Important points for specifying the scan area (Linux)
- 120Uninstall the scanner driver. (Linux)
- 121Uninstall Scan-key-tool. (Linux)
- 122All print jobs are aborted and nothing is printed. (Linux)
- 123I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 124I am unable to print from a client PC to a printer on a print server. (Linux)
- 125Send a fax using PC-FAX with LPD/LPRng (Linux)
- 126To install the printer driver easily using a tool. (Linux)
- 127When printing with monochrome laser printer, the print position shifts. (Linux)
- 128How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 129Install the built-in drivers (For Windows 8 and Windows 10)
- 130What is the difference between the toner cartridge and the drum unit?
- 131A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 132When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 133The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 134I cannot print from my computer via USB.
- 135I cannot print from my computer via network. (For Windows)
- 136Is my Brother machine compatible with third party print servers?
- 137I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 138How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 139How do I configure fax forward to e-mail?
- 140I'm using Windows XP. I cannot scan with the USB cable.
- 141Scan a document using "Scanner and Camera Wizard" in Windows XP
- 142Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 143Scan an image and insert it in a Windows XP application
- 144Scan a document from a Windows Vista application
- 145Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 146I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 147Uninstall the drivers. (Mac OS X 10.5)
- 148How can I re-install the drivers?
- 149When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 150Why are my sent faxes always received with a black vertical line down the page?