FAQs & Troubleshooting
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174 Results
- 10113/05/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 10201/05/2020The print is horizontally compressed and not shaped correctly.
- 10328/04/2020The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
- 10416/04/2020How to use the Numbering function (P-touch Editor Lite)
- 10515/04/2020I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 10610/04/2020What do the indicator lights mean?
- 10707/04/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 10807/04/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 10906/04/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 11009/03/2020Labels are jammed in the machine or are not ejected correctly after printing.
- 11105/03/2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 11209/12/2019I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 11309/12/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 11409/12/2019I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 11509/12/2019The printing position shifts vertically or horizontally. (Linux®)
- 11609/12/2019I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 11709/12/2019I cannot print from the client computer to the printer on the print server. (Linux®)
- 11809/12/2019I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 11909/12/2019I cannot save the edited text file. (Linux®)
- 12009/12/2019I do not know how to become a superuser in Ubuntu. (Linux®)
- 12109/12/2019Are there any drivers available for FreeBSD? (Linux®)
- 12209/12/2019I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 12309/12/2019Print free-length labels with the set length (Linux®)
- 12409/12/2019Some of the print options in OpenOffice do not work. (Linux®)
- 12509/12/2019Creating a label with OpenOffice (Linux®)
- 12609/12/2019Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 12709/12/2019Can I set a different media width when using an OpenOffice template? (Linux®)
- 12825/11/2019My printer will not print from the P-touch Address Book software.
- 12928/10/2019How do I install/change the label roll?
- 13016/10/2019Uninstalling the printer drivers (Linux®)
- 13116/10/2019Adding a custom media size for continuous tape / roll (Linux®)
- 13216/10/2019I got an error while installing the printer driver. (Linux®)
- 13316/10/2019The driver installation finished successfully but I cannot print. (Linux®)
- 13416/10/2019All print jobs have been cancelled and nothing can be printed. (Linux®)
- 13516/10/2019I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 13616/10/2019I cannot print from RedHat or CentOS. (Linux®)
- 13716/10/2019PostScript data cannot be printed or is printed in the text format. (Linux®)
- 13816/10/2019Large characters are printed incorrectly. (Linux®)
- 13916/10/2019I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 14016/10/2019Installing the LPR driver and CUPS wrapper driver (Linux®)
- 14116/10/2019Disable or reconfigure SELinux. (Linux®)
- 14216/10/2019Creating a label with GIMP (Linux®)
- 14316/10/2019The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 14423/07/2019How do I rotate objects? (P-touch Editor Lite)
- 14508/07/2019I cannot install the printer driver.
- 14614/06/2019How do I connect the printer to my computer using a USB cable?
- 14704/06/2019The printing has poor quality, white lines or streaks.
- 14820/03/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 14912/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 15022/01/2019When I print a long label or many labels continuously, printing suddenly stops.