FAQs & Troubleshooting
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154 Results
- 10109/12/2019I cannot print from the client computer to the printer on the print server. (Linux®)
- 10209/12/2019I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 10309/12/2019I cannot save the edited text file. (Linux®)
- 10409/12/2019I do not know how to become a superuser in Ubuntu. (Linux®)
- 10509/12/2019Are there any drivers available for FreeBSD? (Linux®)
- 10609/12/2019I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 10709/12/2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 10809/12/2019Print free-length labels with the set length (Linux®)
- 10909/12/2019Some of the print options in OpenOffice do not work. (Linux®)
- 11009/12/2019Creating a label with OpenOffice (Linux®)
- 11109/12/2019Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 11209/12/2019Can I set a different media width when using an OpenOffice template? (Linux®)
- 11309/12/2019I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 11416/10/2019Uninstalling the printer drivers (Linux®)
- 11516/10/2019Adding a custom media size for continuous tape / roll (Linux®)
- 11616/10/2019Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 11716/10/2019The driver installation finished successfully but I cannot print. (Linux®)
- 11816/10/2019All print jobs have been cancelled and nothing can be printed. (Linux®)
- 11916/10/2019I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 12016/10/2019I cannot print from RedHat or CentOS. (Linux®)
- 12116/10/2019PostScript data cannot be printed or is printed in the text format. (Linux®)
- 12216/10/2019Large characters are printed incorrectly. (Linux®)
- 12316/10/2019I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 12416/10/2019Installing the LPR driver and CUPS wrapper driver (Linux®)
- 12516/10/2019Disable or reconfigure SELinux. (Linux®)
- 12616/10/2019Creating a label with GIMP (Linux®)
- 12716/10/2019The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 12820/03/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 12912/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 13018/01/2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 13117/01/2019The driver downloaded from the website cannot be installed.
- 13226/12/2018I cannot print from GIMP on Linux.
- 13314/12/2018I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 13414/12/2018I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 13529/11/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 13616/08/2018Can my printer use TZ/TZe tapes?
- 13723/07/2018The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 13822/12/2017The top and base layers of the laminated tape are misaligned.
- 13903/08/2017The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 14016/02/2015How can I use the Sequential Numbering function? (P-touch Editor 5.1 for Mac)
- 14110/02/2015How can I use the Sequential Numbering function? (P-touch Editor 5.0 for Mac)
- 14226/01/2015How is the print head cleaning cassette used?
- 14306/01/2015Error messages do not appear when using the USB connection of my printer.
- 14405/01/2015I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 14522/12/2014Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 14622/12/2014How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 14709/08/2013I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 14812/11/2012Suddenly my print server stopped printing.
- 14920/08/2012How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 15027/06/2012Is data created in other applications compatible with P-touch Editor 5.0 for Mac?