FAQs & Troubleshooting
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119 Results
- 51Getting ready to use your printer.
- 52How do I transfer label templates with P-touch Transfer Express?
- 53The print quality is poor, and the image is too light or dark.
- 54The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 55How to open the Devices and Printers window
- 56I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 57Using Web Based Management
- 58Error messages do not appear when using the USB connection of my printer.
- 59How do I switch to and use the mass storage mode?
- 60I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 61How do I connect the printer to my computer using a USB cable?
- 62Pages don't print. What should I do?
- 63When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 64The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 65The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 66I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 67The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.
- 68Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 69How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 70The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 71The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 72I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 73I cannot connect my printer to a Windows 11 computer via USB.
- 74Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 75I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 76I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 77I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 78Some of the print options in OpenOffice do not work. (Linux®)
- 79How can I connect to my printer using Wi-Fi® in Windows 10 S?
- 80(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 81How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 82I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 83I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
- 84When printing using the optional roll printer case (PA-RC-001), gaps between lines may decrease or blurred characters may be printed.
- 85How do I disable broadcasting the printer to AirPrint-compatible devices?
- 86Using the Printer Setting Tool (for Windows)
- 87What kinds of software are available for this printer?
- 88Can I print out the printer settings?
- 89How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 90How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
- 91Pages are partially printed, and the DATA indicator remains lit or is flashing.
- 92The DATA indicator has turned off even though data remains in the printer.
- 93The top margin is incorrect.
- 94The printed image is compressed or stretched.
- 95The paper moves through the printer, but nothing appears on the paper.
- 96What is the JPEG printing and how can I use it?
- 97How do I turn the printer off?
- 98The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
- 99How to identify the printer's firmware version
- 100The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)