FAQs & Troubleshooting
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152 Results
- 51Open the Control Panel (For Windows)
- 52Tray 2 Error / Tray 3 Error / Tray 4 Error
- 53Cannot Print ##
- 54Cannot Detect
- 55Correct the Color Printing
- 56Unusable Device
- 57Toner Low
- 58The scanning speed is slow when scanning from my machine. (Windows)
- 59I cannot connect my machine to a Windows 11 computer via USB.
- 60When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 61Clean the Drum Unit
- 62I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 63A security warning appears when accessing Web Based Management via HTTPS.
- 64I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 65Delete a network scanner entry. (Linux)
- 66I cannot print using my Brother machine on a wired network (Windows/macOS)
- 67Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 68Set Telephone Line Compatibility for Interference and VoIP Systems
- 69Open the Status Monitor (Windows)
- 70I cannot find some option in the Printing preferences. (For Windows)
- 71My Brother machine has no power.
- 72Toner smears easily
- 73Colored spots at 94 mm (3.7 in.) intervals or at 29 mm (1.1 in.) intervals
- 74Can I use non-Brother or third party supplies with the Brother machine?
- 75Reduce Toner Consumption
- 76I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 77When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 78I cannot install Brother drivers on Debian 10 or later (Linux)
- 79Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 80Important points for specifying the scan area (Linux)
- 81I am unable to print from a client PC to a printer on a print server. (Linux)
- 82I get a TS error when trying to print on a wireless network.
- 83Set up your Brother machine on a wireless network (Windows/macOS)
- 84Remove Small Scraps of Paper Jammed in the ADF
- 85What types of card can I use for card authentication in Secure Function Lock and for registration in Shortcut?
- 86Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 87Color offset
- 88Uneven color density across the page
- 89When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 90Horizontal coloured lines appear on the page
- 91Add your Brother machine with AirPrint (macOS)
- 92Cannot print after a Windows 10 update (June 2020)
- 93The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 94Command List of brscan. (Linux)
- 95I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 96I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 97I cannot print on a wireless (Wi-Fi) network (Windows)
- 98Access Web Based Management
- 99Enable the Brother machine's network interface.
- 100Check the firmware version.