FAQs & Troubleshooting
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251 Results
- 51I cannot print using my Brother machine on a wireless network (Mac)
- 52Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 53Download a file from the "Downloads" section and save it to Windows 8 computer.
- 54What is Brother iPrint&Scan?
- 55What is the difference between the toner cartridge and the drum unit?
- 56Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 57Scan Unable xx
- 58Can I print from or scan to Android™ Smartphone?
- 59Change the printer driver settings (Windows/macOS)
- 60I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 61I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 62Reset the network settings to the factory default
- 63I cannot install the driver when using the Driver Install Tool. (Linux)
- 64Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 65(Video) Set up your Brother machine
- 66Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 67Toner specks
- 68White lines down the page
- 69Lines across the page
- 70Clean the corona wire
- 71Faint
- 72Ghost
- 73Hollow print
- 74I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 75I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 76My machine prints documents in inverted colors after updating to Android™ 14.
- 77I cannot find some options in the Print dialog box (macOS 11 or later)
- 78I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 79Scan using XSane or GIMP (Linux)
- 80Where can I download Brother iPrint&Scan application for Mac?
- 81The downloaded driver's name is different from my machine's name. (Linux)
- 82Set up your Brother machine on a wireless network.
- 83Connect your Brother machine to your mobile device via a wireless router or access point.
- 84Protect your Brother machine against unauthorised access over the network
- 85Delete print jobs from the print queue.
- 86Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 87I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 88Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 89What is Toner Continue Mode?
- 90I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 91Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 92Select Receive mode.
- 93Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 94I cannot print from my computer via USB.
- 95Scan and save a document in PDF format for Windows (Scan to File)
- 96Scan multiple pages into one file instead of each scan being saved as a separate file.
- 97Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 98In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 99What is Distinctive Ring and how do I program it?
- 100The faxes I send are always received with a black vertical line down the page.