FAQs & Troubleshooting
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366 Results
- 51When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 52How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 53Paper Jam
- 54Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 55When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 56Why are the faxes I send always received with a black vertical line down the page?
- 57Check the firmware version.
- 58Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 59I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 60Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 61Where can I find my Brother machine's serial number?
- 62Is there any way to reduce Ink consumption?
- 63I cannot print using my Brother machine on a wireless network (Mac)
- 64When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 65Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 66Download a file from the "Downloads" section and save it to Windows 8 computer.
- 67What is Brother iPrint&Scan?
- 68Print a web page from iPrint&Scan when using an Android™ mobile device.
- 69Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 70Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 71Open the "Scanners and Cameras" and Properties.
- 72I cannot make borderless prints.
- 73What is AirPrint?
- 74Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 75The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 76Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 77Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
- 78Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 79Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 80Unable to Print 5X
- 81Locate files scanned with ControlCenter2 (For Macintosh)
- 82Can I print from or scan to Android™ Smartphone?
- 83Configure a cover page for PC-FAX.
- 84My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 85How do I clear the message "Cannot Detect" from the display?
- 86Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine.
- 87Wrong Paper Size
- 88The print speed is very slow when I use XML Paper Specification Printer Driver.
- 89I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 90When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 91Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 92Out of Memory
- 93What is Distinctive Ring and how do I program it?
- 94Set the date and time
- 95Improve poor print quality.
- 96I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 97Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 98Configure and use the Scan Key Tool (Linux)
- 99I installed scan-key-tool, but it does not work. (Linux)
- 100Scan a document using Brother iPrint&Scan. (macOS only)