FAQs & Troubleshooting
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338 Results
- 51Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 52Locate files scanned with ControlCenter2 (For Macintosh)
- 53Locate files scanned with ControlCenter3 (For Windows)
- 54Can I print from or scan to Android™ Smartphone?
- 55I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 56Change the printer driver settings (Windows/macOS)
- 57When I scan a document using ControlCenter, the scanned file size is too big.
- 58When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 59Why doesn't my Brother machine have a dial tone?
- 60I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 61Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 62Can I program my Brother machine to dial a predefined number before every fax number I dial?
- 63I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 64How do I check if the machine has faxes in its memory when it has a mechanical problem?
- 65How do I clear the message "Jam Rear" from the LCD display?
- 66How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?
- 67What kind of memory can I use?
- 68Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 69Replace the drum unit.
- 70What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 71When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 72What is the recommended paper?
- 73How do I install additional memory?
- 74Replace the toner cartridge
- 75Firewall port requirements of the Scan Key Tool (Linux)
- 76Open the Control Panel (For Windows)
- 77When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."
- 78Tips for copy/scanning and preventing document jams
- 79The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 80The printer status is Offline or Paused.
- 81I can print but cannot scan via network. (For Windows)
- 82When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 83I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 84What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 85I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 86Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 87Can I use voice mail on the same line as my Brother machine?
- 88How do I clean the drum unit?
- 89When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 90Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 91Colored lines appear across the page.
- 92White lines or bands or ribbing appear across the page.
- 93Colors are light or unclear on the whole page.
- 94I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
- 95White spots or hollow print appears.
- 96When I print images, the quality is not good (Linux)
- 97Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 98I cannot send a fax using PC-FAX (Windows 10)
- 99When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 100Use the Network Connection Repair Tool (Windows)