FAQs & Troubleshooting
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305 Results
- 51Can I set my Brother machine to forward the faxes I receive to another location?
- 52I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 53Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 54How do I clear the message "Document Jam" from the display?
- 55Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 56What can happen if the wrong paper is used in your machine.
- 57When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 58How do I install additional memory?
- 59Is my Brother machine compatible with third party print servers?
- 60What is the "Station ID" and how do I set it?
- 61The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 62Uninstall the drivers (Windows)
- 63How do I know the current network configuration?
- 64What driver package format is supported by my Linux distribution?
- 65I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 66I cannot save a file downloaded from the Brother support website (For Windows)
- 67Scan from the Brother iPrint&Scan application using Windows Phone.
- 68Use the Universal Printer Driver for PCL
- 69The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 70A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 71Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 72I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 73The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 74Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 75Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 76What is the difference between the toner cartridge and the drum unit?
- 77Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 78I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 79Do I need a telephone line to send and receive faxes with my Brother machine?
- 80The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 81The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 82Scan and save a document in PDF format (Scan to File)
- 83When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 84I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 85Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
- 86I'm trying to scan through the Citrix Presentation Server™ 4.0. What should I note?
- 87I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 88How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 89How many copies can I make when I sort multiple copies using the ADF?
- 90My envelopes are jamming. What can I do?
- 91Make a two-sided copy. (Duplex)
- 92When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 93When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 94How do I clear the message "Paper Jam Back" from the LCD display?
- 95What is Distinctive Ring and how do I program it?
- 96I am experiencing problems sending a fax, what can I do?
- 97Why doesn't the machine answer when receiving a call?
- 98I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 99When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 100I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?