FAQs & Troubleshooting
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256 Results
- 5129/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 5215/10/2020Install PaperPort™ 12SE onto Windows 10.
- 5327/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 5416/07/2020Cannot print after a Windows 10 update (June 2020)
- 5506/07/2020Scan using XSane or GIMP (Linux)
- 5606/07/2020Important points for specifying the scan area (Linux)
- 5706/07/2020What driver package format is supported by my Linux distribution?
- 5826/06/2020Adjust the Brother machine's Sleep Time setting
- 5904/06/2020Check Connection
- 6002/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 6113/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 6206/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 6306/04/2020Delete a network scanner entry. (Linux)
- 6406/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 6503/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 6603/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 6727/11/2019Print command (LPR) (Linux)
- 6827/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 6915/11/2019Print command (cupswrapper) (Linux)
- 7014/11/2019I cannot send a fax using PC-FAX (Windows 10)
- 7129/10/2019Pre-Required Procedures (Linux)
- 7229/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 7329/10/2019Large characters are printed incorrectly. (Linux)
- 7429/10/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 7529/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 7623/10/2019To install the printer driver easily using a tool. (Linux)
- 7725/07/2019Black lines down the page
- 7827/06/2019Poor fixing
- 7912/06/2019Uninstall printer drivers (Linux)
- 8029/01/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 8129/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 8229/01/2019Command List of brscan. (Linux)
- 8329/01/2019Uninstall the scanner driver. (Linux)
- 8429/01/2019Uninstall Scan-key-tool. (Linux)
- 8529/01/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 8628/01/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 8724/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 8824/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 8924/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 9024/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 9124/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 9221/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 9320/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 9413/11/2018Locate files scanned with ControlCenter2 (For Macintosh)
- 9513/11/2018Scan and save a document in PDF format for Macintosh (Scan to File)
- 9609/11/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 9709/11/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 9808/11/2018Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 9908/11/2018Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 10008/11/2018Scan a document and e-mail it as an attachment. (For Windows)