FAQs & Troubleshooting
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251 Results
- 51Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
- 52Scan a document in Mac OS X 10.6.
- 53REPLACE DRUM
- 54Ghost
- 55I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 56My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 57Configure the Scan to Email Feature (Linux)
- 58Configure and use the Scan Key Tool (Linux)
- 59The downloaded driver's name is different from my machine's name. (Linux)
- 60I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 61Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 62When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 63When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 64Delete a network scanner entry. (Linux)
- 65Uninstall the scanner driver. (Linux)
- 66To install the printer driver easily using a tool. (Linux)
- 67Uninstall printer drivers (Linux)
- 68Scan a document using Brother iPrint&Scan. (macOS only)
- 69When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 70Download a file from the "Downloads" section and save it to Windows 8 computer.
- 71Open the Control Panel (For Windows)
- 72Check Connection
- 73Can I use AirPrint with my Brother machine?
- 74How to identify your Operating System (OS).
- 75I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 76What is Toner Continue Mode?
- 77I cannot start ControlCenter4.
- 78Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 79Scan a text document and convert it into a text file (For Windows)
- 80How do I make my faxed documents lighter or darker? (Fax Contrast)
- 81I cannot print from my computer via USB.
- 82Change the printer driver settings (Windows/macOS)
- 83How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 84NO TONER
- 85Scan and save a document in PDF format for Windows (Scan to File)
- 86Clean the paper pick-up roller (video instructions available)
- 87MANUAL FEED
- 88Toner Low or Prepare New Toner Cartridge
- 89Scan a document into PaperPort™ using the TWAIN driver
- 90Set up a Group for Broadcasting faxes.
- 91Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 92Scan a document in Mac OS X 10.7.
- 93Transfer faxes to the PC when my machine has a mechanical problem
- 94Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 95Drum Error (Drum!)
- 96Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 97Uninstall the drivers. (Mac OS X 10.5)
- 98What kind of paper can I use?
- 99Where can I find my Brother machine's serial number?
- 100Clean the scanner to improve the copy or fax quality.